Spinfin Privacy Policy

At Spinfin, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store and safeguard your information when you visit spinfin2.com, register an account, or use any of our services, including our casino games, live tables, sports betting markets and promotional offers. By using Spinfin Casino, you agree to the practices described in this policy.

Who We Are

Spinfin is operated by 3-102-945295 Sociedad de Responsabilidad Limitada, registered in Costa Rica. We hold a licence from the Tobique Gaming Commission (Licence No. 0000109) and, for our Netherlands operations, from the Kansspelautoriteit under licence NL-KSA-2025-71264. Our platform is directed at players in the Netherlands, Germany, Italy, Greece, Switzerland, Poland and other European markets, and we operate in compliance with applicable data protection laws, including the GDPR where relevant.

Information We Collect

Here at Spinfin, we collect several categories of information to provide you with a safe and enjoyable gaming experience. Our online casino gathers data both directly from you and automatically as you interact with our site.

• We collect registration details such as your name, date of birth, email address, phone number and residential address when you create an account with Spinfin.
• We gather identity verification documents during our KYC process, which may take up to 10 days for the first review.
• We record financial information related to deposits and withdrawals, including payment method details for Visa, Mastercard, Revolut, Paysafecard, Skrill, Neteller, bank transfers and cryptocurrencies such as Bitcoin, Ethereum, Litecoin, Cardano and USDT.
• We track your gaming activity, including slots, live dealer sessions, sports betting history and bonus usage, to manage your account and calculate your VIP level.
• We collect technical data such as IP address, browser type, device information and cookies when you access Spinfin Casino via desktop or mobile browser.
• We store communication records from our customer support channels, including live chat transcripts and emails sent to support@spinfin.com.

How We Use Your Data

Our team at Spinfin uses your personal information for legitimate business purposes connected to operating our casino and sports betting services. We at Spinfin process your data to verify your identity, prevent fraud, and comply with anti-money laundering regulations required by our licensing authorities.

• We use your data to process deposits and withdrawals, including applying the correct withdrawal limits based on your VIP level.
• Our Spinfin platform uses your activity history to determine eligibility for the welcome bonus, weekly reload offers, weekend reloads and cashback promotions.
• We analyze your gameplay to detect problem gambling patterns and support responsible gaming initiatives.
• We use your contact details to send important account notifications, security alerts, and, where you have opted in, marketing communications about new games, jackpots and promotions.
• We rely on technical data to improve site performance, secure our systems, and personalize your experience across our 7,880+ games from providers like Pragmatic Play, Evolution, Play'n GO and Nolimit City.

Legal Basis for Processing

We at Spinfin process your data based on several legal grounds. We process information necessary to perform our contract with you as a registered player, to comply with our legal and regulatory obligations under our gaming licences, and, where applicable, based on your consent for marketing communications. Our legitimate interest in preventing fraud and securing our platform also justifies certain processing activities.

Sharing Your Information

Spinfin does not sell your personal data to third parties. However, we may share information with trusted partners where necessary to operate our services.

• We share data with payment processors handling deposits and withdrawals through methods such as bank transfer, cryptocurrencies and e-wallets.
• We disclose information to identity verification providers to complete our KYC obligations.
• Our compliance team shares relevant data with regulators, including the Kansspelautoriteit and the Tobique Gaming Commission, when legally required.
• We may share information with game providers such as Evolution and Pragmatic Play Live to facilitate live dealer sessions and game shows like Crazy Time and Monopoly Live.
• We disclose data to law enforcement authorities when required by applicable law.

Cookies and Tracking Technologies

Our Spinfin website uses cookies and similar technologies to remember your preferences, keep you logged in, and analyze traffic patterns. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of Spinfin Casino, including access to our live chat support or personalized bonus offers.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, including meeting our regulatory record-keeping obligations. Financial transaction records, KYC documentation and gaming history are typically retained for the period required by our licensing authorities, even after you close your Spinfin account.

Data Security

We at Spinfin implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, loss or misuse. Our systems use encryption for sensitive data, including payment details processed through Visa, Mastercard, and cryptocurrency wallets. Despite these measures, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data. Spinfin Casino respects these rights and will respond to your requests within applicable legal timeframes.

• You have the right to access the personal data we hold about you.
• You may request correction of inaccurate or incomplete information.
• You can ask us to delete your data, subject to our legal retention obligations.
• You may object to or restrict certain processing activities, including marketing communications.
• You have the right to data portability where technically feasible.
• You may withdraw consent at any time where processing is based on consent.

To exercise these rights, you can contact our support team via email at support@spinfin.com or through our 24/7 live chat available on the Spinfin platform.

Responsible Gaming and Data

We at Spinfin use certain data, including deposit patterns, session length and withdrawal frequency, to support our responsible gaming commitments. This information helps our VIP program and customer support team identify players who may benefit from additional resources or account limits.

International Data Transfers

As Spinfin operates across multiple European markets, your data may be transferred and processed in countries outside your country of residence. We ensure that any such transfers comply with applicable data protection requirements and include appropriate safeguards.

Children's Privacy

Spinfin Casino is intended only for adults who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and any account found to belong to an underage individual will be closed immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of Spinfin after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, please reach out to our support team at support@spinfin.com or via our 24/7 live chat. We are here to address any privacy concerns you may have while enjoying our slots, live casino, jackpot games and sports betting markets.